Click & Collect during Lockdown

Although as a pet store/farm based business we can open during lockdown, we feel we are able to continue offering everything you need with no contact which is more responsible.

We will be selling everything we normally do but without direct contact.  

 

FEED AND EQUIPMENT SALES 

If you would like to purchase feed, supplies or equipment:

 

Please use our online service to order food & products - it shows real time stock & will be processed much faster than phone orders. Please avoid telephoning product orders if possible as we are inundated with calls for bird sales and it will delay your order.

  1. Browse the Online Shop and select your products

  2. Select 'Collect in Store'

  3. Pay online using a credit card or Paypal

  4. We will email you confirmation as soon as your order is ready to collect.  

  5. Come and collect your goods at a time to suit you.  If another customer happens to be loading can we ask you to just wait until they have loaded and left before leaving your car (we are not operating time slots at this point, but this may change).

  • Order before 4pm to collect your goods the same day.

  • Orders after 4pm may not be ready until the following day.

  • You are welcome to collect from 8am - 8pm (If keyworkers need to come out of these hours, please just let us know & we will always help).

  • Please don't arrive to collect your goods until you have received the confirmation email with details of where your goods are located as they won't be ready.

  • Your goods will be left in a covered area (with no handles to touch) but will need to be collected before 8pm on the day they are ready.

  • Can we ask you to collect as quickly as possible (after you have received your email with collection details) as space is very limited and the goods may not be under cover.

BIRD SALES

Bird sales have been exceptionally busy and we are unsure when hybrids will next be available although we do have some bantam pure breeds.  If any birds are showing as In stock on the 'Hybrids for Sale' page or 'Pure Breeds for Sale' page then we can only take orders for them via the telephone.

To order

  1. Email us with your telephone number and requirements.  We are ringing everyone back in order and apologies if there is a delay but demand has been overwhelming.  All birds will need to be collected the same day.

  2. We can talk though your needs and also arrange to leave any feed or equipment you may need. If time allows we can FaceTime or WhatsApp you photos of pure breeds (this isn't feasible for choosing individual hybrids). 

  3. We will take payment by card over the telephone

  4. Your birds will be boxed just before you are due to collect (purpose made transport boxes are £2.95 and take up to 4 hens but unfortunately we can't use customers boxes at this time).

  5. We will arrange a time for collection with you, and then put your birds out for you to pick up from a safe place.

All birds are on a first come first serve basis and will need to be collected the same day.

Newland Poultry

Newland Grange

Stocks Lane

Newland

Malvern

Worcestershire

WR13 5AZ

Telephone: 01684 216257

mail@newlandpoultry.com

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All photos used on our website are of our own livestock and are copyright protected.  All rights reserved.

Copyright:  Newland Poultry 2020